📱 SLPExam Pro — 使用支援 / Support

📬 聯絡我們 / Contact Us

如有任何問題、建議或錯題回報，請來信：
For questions, feedback, or question corrections, please email:
myhsieh@me.com

我們通常在 1–3 個工作天內回覆。
We typically respond within 1–3 business days.

❓ 常見問題 / FAQ

Q1｜如何取消訂閱？/ How do I cancel my subscription?

中文：
SLPExam Pro 的訂閱由 Apple 管理。取消步驟：
1. 開啟 iPhone「設定」
2. 點選最上方您的 Apple ID 名稱
3. 選擇「訂閱」
4. 找到「SLPExam Pro」→ 點選「取消訂閱」
取消後可繼續使用至當期結束，不會立即失效。

English:
Subscriptions are managed by Apple. To cancel:
1. Open iPhone Settings
2. Tap your Apple ID name at the top
3. Tap Subscriptions
4. Find "SLPExam Pro" → tap Cancel Subscription
You retain Premium access until the end of the current billing period.

Q2｜如何恢復已購買的訂閱？/ How do I restore my purchase?

中文：
更換裝置或重新安裝後，請在 App 內操作：設定頁面 → 「恢復購買」按鈕

English:
After reinstalling or switching devices, go to Settings tab → tap "Restore Purchase".

Q3｜題庫同步失敗怎麼辦？/ What if the question bank fails to sync?

1. 確認網路連線正常 / Check your internet connection
2. 前往「設定」→「立即同步題庫」手動重試 / Go to Settings → tap "Sync Now"
3. 若問題持續，請來信回報 / If the issue persists, please contact us

Q4｜發現題目錯誤怎麼回報？/ How do I report a question error?

請來信說明題目內容（或 ID）與正確答案，我們會盡快確認並更新題庫。
Please email us with the question text (or ID) and your suggested correction. We will verify and update as soon as possible.